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it support services

IT Support & Managed Services

Sydtechs IT Support and Services is your trusted partner. We serve as your dedicated IT service desk, network operations team, and tech support, providing comprehensive managed IT end-user services. Our goal is to ensure your business runs at its peak by offering cost-effective and secure solutions, eliminating the need to hire additional staff. Whether you require on-site assistance or remote support, Sydtechs IT is here to help you with day-to-day IT management and strategic planning.

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Website maintenance services

Website maintenance is the act of regularly checking your website for issues and mistakes and keeping it updated and relevant. This should be done on a consistent basis in order to keep your website healthy.
Sydtechs simply  keep your website up-to-date, up and running. Standard maintenance on your website keeps it looking great, and running fast as we monitor for uptime and performance including daily backup and hourly monitoring. 

Remote Hands Support

Remote Hands Support

Sydtechs understands the limitations faced by internal IT teams in terms of bandwidth and time. That’s why we offer additional resources and onsite support to help you overcome these challenges. We are equipped to manage incidents anywhere in Sydney, ensuring complete accountability and visibility of support activities. Our dedicated team of support technicians provides professional technical assistance through our Remote Hands service, available 24/7.

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IT Project Management

When you engage with us, Sydtechs, you can expect a seamless experience from the start. We assign a dedicated project manager who will promptly reach out to you, explaining the next steps and organizing a kick-off meeting. This project manager ensures that everyone involved understands the scope and desired outcomes of the project. They also identify any prerequisites early on, enabling a smooth and efficient workflow, driving results until completion.